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Complaint? Compliment? Go Straight to the Top!

At DHL Express we are committed to providing great quality service and we strive to get it right first time, every time! Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. If this is the case, then Muyiwa Adeseyoju (Managing Director – Nigeria) and Olayemi Olusona (Customer Service Manager – Nigeria) want to hear your complaints first-hand.
Of course thousands of customers rely on DHL every day for their delivery needs and if we’ve really impressed you, Muyiwa and Olayemi would like to hear about that too.
Understanding how you feel about the service you’ve received - good or bad - is vital in helping us shape our business to serve you better. So just select either Muyiwa or Olayemi and let them know what you think. Please include your telephone number if you would like us to call you back!

Muyiwa Adeseyoju
Managing Director – Nigeria

“We are passionate about great service quality. If there is an exception, our intention is to address on priority and promptly recover the situation.”

Email Muyiwa

Olayemi Olusona
Customer Service Manager – Nigeria

“The only result of a good business is a satisfied customer. Your feedback is very important to me as it helps me know if you are satisfied or not.”

Email Olayemi
Muyiwa Adeseyoju and Olayemi Olusona will ensure that your complaints are dealt with immediately and you’ll receive a response within 4 business hours.
Should you need immediate assistance contact DHL Express Customer ServiceContact Us.
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