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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharges (NGN)
Remote Area Delivery 4,460.00 NGN
Remote Area Pickup 4,460.00 NGN
Over Weight Piece 8,920.00 NGN
Over Sized Piece 8,920.00 NGN
Non-Stackable Pallet 17,840.00 NGN
Address Correction 2,080.00 NGN
Elevated Risk 4,460.00 NGN
Restricted Destination 6,690.00 NGN
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharges (NGN)
Remote Area Delivery 4,460.00 NGN
Over Weight Piece 4,460.00 NGN
Over Sized Piece 4,460.00 NGN
Non-Stackable Pallet 8,920.00 NGN
Address Correction 1,040.00 NGN

Should you have any questions on surcharges please contact usContact Us.